Get under the hood of Maintenance Assistant

Loaded with features, easy to use

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Designed for organizing, scheduling, collaborating, and you

Built for your maintenance projects, your workflows, your goals, your team.

 
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Mobile access, anytime, anywhere

No matter where you are, our mobile CMMS gives you complete access to all the tools you need from your favourite device. Quickly scan an asset barcode or QR code to pull up the asset record, take a picture of the damage, and create a work order while you’re on location. Once you’ve finished the repair, use your mobile device to snap a picture of the completed job, attach it to the work order, and close it out on the spot.

Completely customizable

Transform your CMMS to match your workflow in minutes. Customize the appearance of work order forms with drag and drop functionality, add custom fields, rename or translate field labels, build custom drop down field options, or turn features on or off to make your CMMS as easy or as sophisticated as needed. Have another custom feature in mind? Learn more about how we can build custom features in weeks.

Instantly available through the cloud

Maintenance Assistant CMMS is easy to set up, doesn’t require any special hardware to get up and running, and all weekly feature upgrades are completely free. Our cloud maintenance software can be accessed from the browser of a Windows PC, Mac, or Linux computer, anywhere the Internet is available. Just log in and start to securely schedule, share, and collaborate with your maintenance team.

Feature by feature

CMMS features, information and overview

Work orders

Powerful work orders designed with simplicity

We’ve gone the extra mile to bring you the most effective work order system yet, designed with simplicity in mind. Provide technicians with detailed work instructions created from standard job lists. Attach videos, pictures, manuals or files to work orders. Track technician time, parts and supplies consumed. Add completion notes and even print to paper. Automate email notifications to technicians. Make and reuse lists of task or procedures. Include multiple assets on the same work order for safety inspections or maintenance rounds.Close work orders with autofill completion and multi-task selection to bulk close tasks. Or use advanced options to add multiple assets to work orders, clone tasks and quickly build inspection rounds.

Asset management

Quickly import your existing data

Import your existing maintenance records, assets and schedules from CSV or Excel to easily migrate from other work order software. Drag and drop plus multi-select functionality lets you quickly build your asset hierarchy and perform multiple actions simultaneously. Clone records and quickly organize your assets into the perfect hierarchy with drag and drop ease. You can even add equipment using your mobile phone’s camera and GPS as you walk through your facility. Getting set up is a breeze with our walk-through training module, embedded video tutorials and set-up meter to track your progress.

Preventive maintenance

Start scheduling maintenance today

Now you can do preventive maintenance (PM) and safety inspections on time, every time. Create preventative and scheduled maintenance work orders from your templates and trigger them by any combination of date, time, meter readings, alarms or events. Create re-usable tasks and schedules for preventative and scheduled maintenance. Create task libraries or clone PM tasks to rapidly build PM scheduled maintenance work orders. Nest your PM schedules inside each other to stack PM tasks and avoid multiple work orders. Make PM triggers fixed to specific dates, times and meter readings or floating to re-start the maintenance interval after the PM work order is closed. Create event based maintenance tasks (e.g. create specific work order tasks when equipment gets decommissioned).  Preventative maintenance functionality complete with tasks, priorities and notifications so you can do the right maintenance at the right time.

Unlimited guest requestors

Unlimited guest requests come with every Maintenance Assistant plan

Allow all guests to make requests for maintenance and get notifications, conveniently embed links for work requests into your website and notify any named user of a work order status.

MRO inventory purchasing

Easily find and compare parts and supplies

Manage all your MRO inventory with Maintenance Assistant. Our patent pending MRO tools let you quickly add missing technical data, pricing and supplier information to your asset and supplies records. Use the built-in MRO marketplace, with over 1 million items, to find parts, compare pricing and get reviews. Then use the purchasing module to send RFQ’s and purchase orders to suppliers or buy on-line. Stuck with overstocked supplies and decommissioned equipment? Post them to the marketplace and convert them into cash.

Multi-site management

Easily manage multiple sites with one tool

With our advanced multi-site capabilities you can manage any number of sites anywhere in the world in any time zone or currency. Assign site-specific permissions to your personnel and attach them to the administrator group in one site or the technician group in another. All sites get rolled-up and displayed in real time so you can create detailed reports of all your maintenance activities with just a few clicks.

Custom report builder

Pre-built and customer reports for better maintenance

Choose the reports you need to make better business decisions from our library of over 100 standard maintenance management reports. Instantly print them or create PDFs and email them to the people that matter. Automatically generate and send reports at regular scheduled intervals. Create custom printable list views of assets, work orders, schedules and more. Use the report writer to unlock all your maintenance data to create actionable custom reports. Or use your dashboard for a quick look at key maintenance KPIs.

Purchasing and RFQs

Powerful purchasing module with user-defined workflows

Create purchase requests, check inventory or source and compare over 1 million parts. Quickly create and send RFQs or POs electronically or by fax or phone.

Nested preventive maintenance

Nest your PMs for better maintenance management

Nest your preventive maintenance schedules inside each other to stack PM tasks on to meter, time or event-triggered scheduled maintenance work orders.

User role permissions

Enterprise grade user permissions, security and controls

Store worker certifications and control which features they can access, put users into role-based groups, notify users/groups of only the events that concern them and leverage multi-site control permissions location-by-location to view a roll-up of all activities in real time.

ERP integration adapters

Leverage our pre-built ERP integration adapters

Maintenance Assistant allows you to easily push and pull information to and from other enterprise software like ERP and financial software systems.

Custom API integrations

Connect Maintenance Assistant to just about anything

From machine sensors to financial or ERP systems, we have an advanced API and growing family of connectors to get the job done. Use our machine adapters to monitor and record equipment meter readings and trigger notifications and service requests based on any number of priorities. Collect and display data in real-time or archive it for future analysis. You can even create your own connectors using our SDK and developer sandbox environment.

Customize workflows

Customize workflows with the workflow engine

Workflow is a customizable list of activities that allows you to automatically execute specified actions, like sending an email notification to your manager, when a trigger is met.

Rotating assets, spares and rebuilds

Never lose track of rotating assets and spares again

Track rotating assets and rebuilds as they move between work orders, people, facilities, sites and your external suppliers’ and contractors’ repair shops. Use our permission and rules engine to require personnel to make requests to move assets between physical locations and define who can approve or reject the requests for each site. Maintenance Assistant will do the rest, so you’ll always know the status and location of your rotating assets and spares. You can also use rotating assets to manage your tool crib.

Compliance audit log

Manage your environmental, health and safety obligations

Our robust audit log tracks all activity in our maintenance software. Attach OSHA information, MSDS or other critical safety instructions. Centrally manage documents and versions to ensure ISO compliance and track worker training certifications and get expiry notifications.

Flexibility to connect to other software

Connect directly to machines to read their critical sensor data, trigger maintenance from equipment alarm states, extend equipment monitoring and analytics systems, or connect to other enterprise software through our pre-built connectors and API. Extend the power of our platform today by easily pulling and pushing data to and from your CMMS over rich and secure protocols.

Support to drive your success

Hundreds of embedded self-help videos are served up directly within the application so you can see how to complete the task at hand. Or use our help center to access all the support tools you’ll need to get you on to the next task. Looking for a more hands on approach? Our implementation and training services will help you get the most out of your CMMS.

Easily build, slice, and dice reports

Forget the coin toss and start making insightful decisions today. Our solution puts powerful data at your fingertips with over 120 pre-built professional reports. Schedule regular reports and automatically email them to managers. Use the dashboard to quickly see key performance indicators. Or create your own customizable reports from over 50 editable templates with our custom report builder.

Source and compare millions of parts

Use MA Source™ from within your CMMS to find and compare millions of parts and spares. Search our massive equipment database to find your part and auto-complete missing part data with a single click. Or sell parts and equipment that you no longer need through our online MRO marketplace.

Just looking to kick the tires a bit?

The best way to get to know Maintenance Assistant's CMMS maintenance software is to get your hands on the actual product. Go ahead. Take it for a spin.

Get started with a free tour