Get under the hood of Maintenance Assistant

Designed for organizing, scheduling, collaborating and you.

Mobile is built for anytime, anywhere access

No matter where your maintenance team is Maintenance Assistant’s mobile CMMS gives them complete access to all the tools they need from all their favourite devices. Instantly add equipment and parts to the CMMS with a smartphone or tablet camera, access work orders from a tablet or mobile phone, quickly print out work orders for field staff from any mobile device and scan QR codes to make a work request on any asset from a mobile phone.

Mobile CMMS features

Robust reporting and analysis

Forget the coin toss and start making insightful decisions. Maintenance Assistant puts powerful data at your fingertips with over 150 professional reports. Schedule regular reports and automatically email them to managers, use the dashboard view to quickly see key performance indicators (KPIs) or create your own custom reports with our advanced SQL reporter writer.

Cloud power like no other

Maintenance Assistant cloud is the best way to work together. It’s easy to set up and it doesn’t require any special hardware to get up and running. Our cloud maintenance software can be accessed from the browser of a Windows PC, Mac, or Linux computer, anywhere the Internet is available. Just log in and start to securely schedule, share and collaborate. We keep your data secure and provide free weekly updates.Use it on the go with our iPhone, iPad or Android phone app.

See all the features

Maintenance Assistant is loaded with all of the CMMS features you’ll need. Click below for more info.

Asset setup

Get all your data into your CMMS and start using it in hours not weeks

Import your existing maintenance records, assets and schedules from CSV or Excel to easily migrate from other work order software, drag and drop and multi-select functionality lets you quickly build your asset hierarchy and perform multiple actions simultaneously and even add equipment using your mobile phone’s camera and GPS as you walk through your facility. Clone records and quickly organize your assets into the perfect hierarchy with drag and drop ease. Learning the system is no problem! We have hundreds of embedded video tutorials so you can learn as you go. We even have a walk-through training module with a set-up meter to track your progress from novice to power user.

Work orders

Powerful work orders designed with simplicity

We’ve gone the extra mile to bring you the most effective work order system yet. Provide technicians with detailed work instructions created from standard job lists. Attach videos, pictures, manuals or just about anything. Track technician time, parts and supplies consumed, add completion notes and even print to paper. Automate email notifications to technicians, make and reuse lists of task or procedures. Include multiple assets on the same work order which is ideal for safety inspections or maintenance rounds. With advanced options, you can add multiple assets to work orders, clone tasks and quickly build inspection rounds. Closing work orders is a breeze with autofill completion and multi-task selection to bulk close tasks.

Preventative maintenance

Boost maintenance effectiveness with better maintenance scheduling

Now you can do preventive maintenance (PM) and safety inspections on time, every time. Create preventative and scheduled maintenance work orders from your templates and trigger them by any combination of date, time, meter readings, alarms or events. Create re-usable tasks and schedules for preventative and scheduled maintenance. Create task libraries or clone PM tasks to rapidly build PM scheduled maintenance work orders. Nest your PM schedules inside each other to stack PM tasks and avoid multiple work orders. Time based select hourly, daily, weekday, weekly, monthly or yearly maintenance intervals. Make PM triggers fixed to specific dates and meter readings or floating to re-start the maintenance interval after the PM work order is closed. Create event based maintenance tasks (e.g. create specific work order tasks when equipment gets decommissioned.  Complete with tasks, priorities and notifications so you can do the right maintenance at the right time.

Rotating assets

Never lose track of rotating assets and spares again

Track rotating assets and rebuilds as they move between work orders, people, facilities, sites and your external suppliers’ and contractors’ repair shops. Use our permission and rules engine to require personnel to make requests to move assets between physical locations and define who can approve or reject the requests for each site. Your CMMS will do the rest, so you’ll always know the status and location of your rotating assets and spares.

MRO inventory purchasing

MRO supplies management that will save time and make you money

Manage all your MRO inventory with MA CMMS. Our patent pending MRO tools let you quickly add missing technical data, pricing and supplier information to your asset and supplies records. Use the built-in MRO marketplace, with over 2 million items, to find parts, compare pricing and get reviews. Then use the purchasing module to send RFQ’s and purchase orders to suppliers or buy on-line. Stuck with overstocked supplies and decommissioned equipment? Post them to the marketplace and convert them into cash.

API connectors

Connect your MA CMMS to just about anything

From machine sensors to financial or ERP systems, we have an advanced API and growing family of connectors to get the job done. Use our machine adapters to monitor and record equipment meter readings and trigger notifications and service requests based on any number of priorities.Trigger maintenance when machine readings go above or below a set point, or a user defined interval or cycle. Collect and display data in real-time, or archive it for future analysis. You can even create your own connectors using our SDK and developer sandbox environment.

Reporting and dashboards

Make informed decisions to drive maintenance excellence

Choose the reports you need to make better business decisions from our library of over 100 standard maintenance management reports. Instantly print them out or create PDFs and email them to the people that matter. You can even automatically generate and send reports at regular scheduled intervals. Create custom printable list views of assets, work orders, schedules and more. Or use the report writer to unlock all your CMMS data to create actionable custom reports, because what gets measured gets done. Use your dashboard for a quick look at key KPIs.

User role permissions

Enterprise ready performance, security and controls

Store worker certifications and control which features they can access, put users into role-based groups, notify users/groups of only the events that concern them and leverage multi-site control permissions location-by-location to view a roll-up of all activities in real time.

Multi-site management

Easily manage multiple sites around the world in real time

With our advanced multi-site capabilities you can manage any number of sites anywhere in the world in any time zone, currency and in over 10 languages. Assign site-specific permissions to your personnel – attach them to the administrator group in one site or the technician group in another or anything else you like. All sites get rolled-up and displayed in realtime so you can create detailed reports of all your maintenance activities and its fully mobile enabled.

Regulatory compliance

The tool you need to manage your environmental, health and safety obligations

Our robust audit log tracks all activity in our maintenance software. Attach OSHA information, MSDS or other critical safety instructions. Centrally manage documents and versions to ensure ISO compliance and track worker training certifications and get expiry notifications.

Unlimited guest requests

Unlimited guest requestors come with every Maintenance Assistant plan

Allow all guests to make requests for maintenance and get notifications, conveniently embed links for work requests into your website and notify any named user of a work order status.

A flexible CMMS that connects to other software

Extend the power of Maintenance Assistant by easily pulling and pushing data to and from your CMMS over a rich and secure protocols. Connect directly to machines to read their critical sensor data, trigger maintenance from equipment alarm states, extend equipment and control monitoring and analytics systems in minutes or connect to other enterprise software through our pre-built connectors and API.

Get creative with customization

Make Maintenance Assistant your own. Our customization and localization features gives you the option to rename and translate fields to match your workflows or even brand your Maintenance Assistant CMMS to match the look and feel of your company.  Turn features on or off to make your CMMS as easy or sophisticated as needed, add fields and customize your workflow to match your maintenance process, set your own currency or custom brand your CMMS, reports, work orders and more.

The only online MRO market place on the market

Use MA Source™ within from your CMMS to source millions of parts and spares and compare vendors and pricing. Auto-complete missing data using our advanced search tool and massive equipment database or list your used and decommissioned equipment through our online MRO marketplace – MA Source™.

Support to drive your success

From localized maintenance software to support we’ve got you covered. Tailored to address the immediate needs of our customers, hundreds of embedded self-help videos are served up directly within the application so you can see how to complete the task at hand. Or use our help center to access all the support tools you’ll need to get you on to the next task. Our CMMS is also available in 10 languages: English (US), English (UK), French, Spanish, Portuguese, German, Dutch, Turkish, Arabic, Korean and Chinese.

Empower your maintenance team

Different businesses have different needs. Find the right maintenance software plan that meets your needs.

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