Contractors play an integral role in the maintenance activities of many organizations. Maintenance contractors provide specialist, one-off and/or project services for maintenance activities that, for one reason or another, cannot be undertaken by permanent maintenance employees.
This is your chance to tell us what features you want in the contractor module
At Maintenance Assistant we are going to be adding a contractor module to our CMMS. This is your chance to tell us what features you want in the contractor module as we begin the design process. We would like you to comment below with your needs and desires.
Contractors are typically employed to complete specific work orders. The tasks to be completed by the contractors are normally detailed and written in a formal contract between contractor and employer.
A computerized maintenance management system is ideal for the purpose of managing contractors. A work order can be created, and then shared with a contractor for a quote. When the work is completed, the details of the completed work can be stored forever in the CMMS for ready reference and for generating reports.
Using Contractors in Maintenance Assistant
For the time being, using Maintenance Assistant CMMS to record the work done by contractors is a relatively easy process. After receiving a quote response from a contractor for a work order you have created, there are two options that you could use to record the data.
First, the contractor could be given the same access to your CMMS as a regular technician. The contractor could then complete the work order like a regular technician: filling in details of work hours, parts used, and making completion notes for future reference.
As an alternative approach, you could setup the contractor as an inactive user in the CMMS. As an administrator, you could then log in to the CMMS and fill in the details of the work done by the contractor, ready for future reference.
Both of these approaches have their limitations, however. Among other things, work orders can’t be shared as part of a quote process, and the contractor has too much (or too little) access to the CMMS or work order. For this reason we want to improve and revolutionize the process of integrating contractors into your CMMS. And we want your help to do it.
A contractor module for Maintenance Assistant
At Maintenance Assistant we are beginning the process of integrating a purpose built contractor module into our CMMS. We would like customer input on the features you would like to see integrated into the module. Please add your comments below.
What follows are the features that we currently envisage for our contractor module, planned for release in the first half of 2016.
When using the new contractor module on Maintenance Assistant the contractor will:
- have full visibility on the job that needs to be done;
- login to the system and complete work orders for approval;
- see a work order before making a quote; and
- make a quote online, using the system.
At the same time, using Maintenance Assistant the employer will:
- have full visibility on the work done by the contractor;
- receive quotes online, if desired;
- be able to approve work done by the contractor;
- see the full cost of the contractors work; and
- be able to assign a contractor to a scheduled maintenance program.
If you have any other suggestions please put them in the comments below. Our full design process will begin in the first half of 2016. If you prefer, you can tweet us @MA_CMMS, post a comment on our facebook page or leave a comment on our LinkedIn page.